Maintaining Focus: How Top Executives Do It
Written
by David Madison, Ph.D. the Five O Clock Club
Successful
people commonly work in demanding, highly paced environments. Big budgets, quarterly
goals, large staffs, complex projects-all must be handled in an atmosphere of
increasing competition and incessant input from phone, fax and email. Many busy
executives conduct business on the go, from cell phones in airplanes and rental
cars, and most find their calendars full several months out.
How
do they do it? How do successful people maintain the focus that has enabled them
to get where they are today?
The Five O'Clock News posed these
questions to four members of the Employment Roundtable.
Not
surprisingly, values integral to Five O'Clock Club methodology-self-assessment,
grounding life in goals and vision-emerged in the course of these conversations.
We offer the following career and life management insights
based on their comments.
| Steve
Atamanchuk has 20 years' experience in human resources, most recently
as Vice President of Resource Planning and Development at Empire Blue Cross Blue
Shield. | Marilyn
Shea is a Regional Administrator for the US department of Labor.
|
| Patrick
Oden is a Managing Advisor at Zeigler Securities, specializing in investments
for the healthcare and not for profit industries. | Frank
Thoelen is CFO of The A Consulting Team, Inc., a technology consulting
firm. |
Steve Atamanchuk recognizes
that early in life he was driven by ambition and goals.
"Whether
I was a young kid playing Little League or on the school chess team, winning was
the key. From that perspective I guess I always had a focus."
Being
successful plays a role in maintaining focus; Steve finds that each day's victories
are the motivators for winning again tomorrow.
"Wanting to
get up in the morning and do it all over again only comes from what you might
have done the day before . if I've gotten excited or met with someone who's gotten
me involved in something, it gives me inspiration to go back and do it again the
next day."
Steve clearly enjoys his role as a change agent
because it allows him to be continually goal oriented.
One
of his favorite quotes gives us a glimpse of how he sees himself: "There are three
types of people in this world: those who make it happen, those who watch it happen
. and those who wonder what happened."
Obviously for Steve,
keeping on focus is almost a personality trait based on his thirst for challenge
and being a winner.
But What about the Roses?
Steve
recognizes, however, that if he were driven by these forces alone, he would probably
lose focus and cease to be a winner.
Keeping focus depends
very much, he feels, on achieving balance. Sometimes obstacles or trauma can be
a reminder of the importance of balance.
Both his parents
died in a short period of time. "It was a tough thing for me to take. It did,
however, make me stronger and gave me a different perspective about my family.
Sometimes over-achievers never stop long enough to smell the
roses. Then something happens that makes you stop and do nothing. That actually
helps put things in focus. If you do that occasionally, you can just look at yourself,
where you are going and what you are doing."
If you fail to
look inward for reality checks, focus will dissipate, no matter how much urgency
and energy are applied to goals. "You really need to understand yourself.
Not
just about achieving and what you're capable of, but who you are and how you want
to get to your goals."
Harmonizing Personal and Professional
Goals
Frequent down-time also brings rest and renewal, and
provides energy for maintaining focus. For Steve that means spending time with
his wife and family.
Steve was quick to offer an update for
the old cliché about a great woman standing behind every great man. ". not behind
him but beside him, because it's really a partnership. Everything you do in life
is a partnership."
He speaks fondly too of his five-year old
daughter. "Just being with her brings me back to reality. Every time I've had
a bad day and tend to say, Okay, what can happen next?-she gives me that smile,
that kiss and hug. J
ust being with her helps me step back
and keep everything in perceptive."
The view from the winner's
chair is clearly one of the primary motivators in Steve's life, hence another
of this favorite quotes, "If you're not the lead dog, the scenery never changes."
But he would counsel that focus is achieved by moderating urgency and energy with
simple human values.
Focused and In Touch
Marilyn
Shea looks back to a course that she took some twenty years ago on career management
and goal setting. It played a key role in helping get her focused.
She
emerged with a direction, "as opposed to being all over the board." But coupled
with this element of strategizing and planning, Marilyn is quick to add that a
key ingredient is passion.
"I think that most successful people
are doing what they really love, which helps them focus on good achievements in
their careers."
But maintaining focus in the midst of the
daily grind depends also on vision.
"Vision is more than just
goals."
And the vision, to remain viable, must be connected
to ongoing events in the real world: "Part of having a vision is to stay really
in touch with what's happening in your business and industry, and also being very
much in touch with what's going on globally, and being prepared to change when
you see the world around you changing."
In addition to the
focus rooted in planning, goals and vision, Marilyn acknowledges that her human
support system is crucial.
Along the way, mentors have played
a role: "I've had a couple of mentors in my life who have been very helpful.
They've
given me a nudge when I've needed it." But the on-going support from office staff
is vital, and the "great spouse" factor has played a major role in Marilyn's success:
"I have an extremely supportive husband who was willing to make a major move so
I could take the position I am in."
Putting Yourself on the
Calendar
But Marilyn has also found that maintaining focus
on career goals depends upon achieving balance, not losing sight of the other
important things in life, namely, "family and some type of leisure."
Faced
with commitments that could easily consume all waking hours, Marilyn's trick is
to "make appointments with myself.
I try to get my work done
within certain hours, then spend time with my family and do other things I love,
such as sailing, playing tennis and gardening."
Marilyn believes
also that focus can be enhanced by the process of encountering obstacles, and
creating way to overcome them.
Obstacles help you recognize
that "you need to do something differently; they help you to be creative. When
you run into an obstacle, use your brain and figure a way around it."
Early
on in her career, Marilyn recognized that focus cannot be something rigid or restricting-growth
and realization of potential require welcoming the unexpected.
"When
I graduated from college in the late 1960s, on my first job interview I saw a
quote on the wall: 'Don't sacrifice opportunity for security.'
It really hit home with me, and I've tried to keep those words in mind through
most of my career."
And many years later she came across another
quote that compliments the earlier words perfectly, and can be appreciated by
people who have spent years developing skills and refining their crafts:
"Luck
is the meeting of preparation and opportunity."
Staying on
Top of Change
Marilyn is a believer that focus is essentially
a way of thinking about the world and one's role in it-and adapting as the world
changes rapidly.
"Probably the biggest challenge for all of
us right now is managing change.
Even if we have a pretty
good idea of what we want to be doing in five or ten years, the rate of change
will make management of goals more difficult.
In my opinion,
if a person can stay in touch and feel as if he is managing change instead of
being managed by it, he will be happier and more successful."
Focus
Grounded in Passion
For Patrick Oden, focus is rooted in love
for one's work. He suggests that the burnout rate in investment banking-people
dropping out in 5 to 10 years-can be traced to the fact that they're not involved
in a "labor of love."
All the hard work is not grounded in
passion. Busy executives on the way to burnout can be compared with students cramming
for finals exams.
"They get the adrenaline level up to get
through the finals, but that can't be sustained . it will wear you down unless
you really love the business you're in."
Your business must
be a turn-on:
"Staying focused primarily is having an industry
and a set of clients/customers who are doing very exciting things."
In
Patrick's life the importance of focus can be traced to being raised by parents
who lived through the depression.
"I had a minimal allowance
as a kid and grew up hearing all sorts of anecdotes about the depression.
Those
anecdotes painted very vivid pictures. My parents were not wealthy people and
I was expected to work hard."
So by early in life Patrick
appreciated that focus could be important for building a wall against the "danger
of the economy."
Patrick considers himself blessed that he
was able to find a career that he loves, and wishes the same for others.
"If
I were trying to convince people what it takes, it would be defining their path.
It sounds hackneyed, but those who don't find their paths
are always studying for the final exam but really hating the subject matter.
You
have to find your path."
It is clear that the daily challenge
also helps keep Patrick focused.
What makes him want to get
up in the morning and do it all over again? "One thing is the competition.
You
know that your brilliant innovative idea has the life span of a nanosecond before
your competitors pick it up. So you have to stay on your game all the time.
Your
dynamic premier product this year may be shelved along with the horse and buggy
next year."
Patrick also credits the "great spouse" factor
in maintaining focus.
"There's no question that's been my
case.
First of all my wife has been very understanding about
my absences and ruining weekends.
She has managed to carry
it all, and she has always been an incredibly trusted advisor.
When
I'm veering off the path, she'll always say, 'here's what's happening,' and she
is right 90% of the time."
Classic Corporate Leader
Frank
is a man with a mission, namely, at this particular time, to "lead my company
to greatness."
Given his ability to stay focused, there is
little doubt that he will achieve his goal.
Now over 25 years
out of college, Frank states that "there has never been a year in my adult life
when I did not know what my goals for the upcoming year were."
And
he monitors his progress on an on-going basis, including a major yearly checkup.
"At the end of each year, I ask myself three question:
Do
I like what I did this year?
Do I want to do more of it next
year?
Do others think I did well?
If it's
a yes to all three, I move on to set next year's goals."
Ironically,
however, Frank is reluctant to analyze where his drive and zeal for planning come
from.
"I have been self-driven as long as I can remember.
I wish I knew where it came from.
It's like a magic formula
with me and I don't want to disturb it!"
Because his goals
are medium and long-term, Frank knows that each day counts, and this drives him
to be up every morning-and he is a morning person, doing his best work before
noon.
As soon as he nears one goal, he makes sure that the
next one is on the horizon to receive his attention and energy. "Always move forward.
Always know where you're going-you'll get there."
Frank confesses
that his main obstacle over the years has been "not enough hours in the day,"
but he has resisted the temptation to work around the clock.
He
has learned the value of being able to say No, to "level the work load, resize
the job and reset expectations."
His huge output of energy,
he is the first to admit, depends on the "ability to kick back and let someone
else worry about all this stuff that you do.
You have to turn
if off occasionally-otherwise you'd go bonkers."
For Frank,
considerable energy must also be devoted to recreation: "I play as hard as I work."
Given his intense planning and goal setting, Frank is able
to say, "I have a record of accomplishments to fall back on.
I
rarely if ever fail." So his favorite quote is no surprise: "There are no problems;
there are only solutions."