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You might think Web surfers have started to wise up to
Internet rip-offs. But you'd be wrong. Here's how scammers
are trying to dupe you today.
After years of trying to recover
from the dot-com hangover, the Internet is booming again.
Online retail sales increased by 26 percent in 2004, according
to comScore Networks. In September 2004, the number of domain
name registrations hit 64.5 million--an all-time high. You
know what else is on the rise? Internet crime.
Complaints about online fraud
nearly doubled from 2003 to 2004, according to a December
2004 report by the FBI and the National White Collar
Crime Center. Research firm Gartner estimates that nearly
10 million Americans were hit by online fraudsters last
year--largely due to a wave of phishing e-mails seeking
to steal users' identities.
In fact, phishing attacks seem
to be the new, hot scam. Scammers send you an e-mail that
tries to lure you to a legitimate-looking Web site where
you'll be asked to enter personal information. The thing
is, it's all fake; and if you fall for it, someone is ready
to take your Social Security Number and start opening credit
card accounts.
The FBI recently began warning
people of scammers posing as tsunami-relief organizations.
And late last month, the FBI warned that someone out there
was even posing as the FBI itself--sending a fraudulent
e-mail with the subject line "FBI Investigation" and trying
to lure people into buying products from a separate, fictional
scam artist whom the Feds were supposedly on to.
Confusing? Sure. But just ask
yourself this: When was the last time the FBI sent a polite
e-mail when they wanted someone's cooperation in an investigation?
Thousands of con artists, grifters,
fraudsters, and other denizens of the dark are trolling
for victims online. Can you recognize online fraud when
you see it? Here's a quick guide to the Top 5 scams and
schemes you're most likely to find on the 'Net.
1. Auction Fraud
The setup: Online auction
fraud accounts for three-quarters of all complaints registered
with the FBI's Internet
Crime Complaint Center (formerly the Internet Fraud
Complaint Center). There are many types of eBay chicanery,
but the most common one is where you send in your money
and get nothing but grief in return.
What actually happens:
You never get the product promised, or the promises don't
match the product. The descriptions may be vague, incomplete,
or completely fake. One scammer accepted bids for Louis
Vuitton bags that she didn't own, and then scoured the Internet
looking for cheap knockoffs that cost less than the winning
bid. She managed to collect at least $18,000 from bidders
before she got nailed. A buyer thought he'd purchased a
portable DVD player for $100, but what he got instead was
a Web address for a site where he could buy a player for
a $200 discount. The stories are virtually endless.
The risk: You get ripped
off, losing time and money. If you spill the beans about
the scam, the seller may retaliate by posting negative eBay
reports about you using phony names.
The question you've gotta
ask yourself: Who in their right mind would sell a
$200 bag for $20?
2. Phishing Scams
The setup: You receive
an e-mail that looks like it came from your bank, warning
you about identity theft and asking that you log in and
verify your account information. The message says that if
you don't take action immediately, your account will be
terminated.
What actually happens:
Even though the e-mail looks like the real deal, complete
with authentic logos and working Web links, it's a clever
fake. The Web site where you're told to enter your account
information is also bogus. In some instances, really smart
phishers direct you to the genuine Web site, then pop up
a window over the site that captures your personal information.
The risk: Your account
information will be sold to criminals, who'll use it to
ruin your credit and drain your account. According to Gartner,
phishing scammers took consumers (and their banks, who had
to cover the charges) for $1.2 billion in 2003.
The question you've gotta
ask yourself: If this matter is so urgent, why isn't
my bank calling me instead of sending e-mail?
3. Nigerian 419 Letter
The setup: You receive
an e-mail, usually written in screaming capital letters,
that starts out like this:
"DEAR SIR/MADAM: I REPRESENT
THE RECENTLY DEPOSED MINISTER OF AGRICULTURE FOR NODAMBIZIA,
WHO HAS EMBEZZLED 30 MILLION DOLLARS FROM HIS STARVING COUNTRYMEN
AND NOW NEEDS TO GET IT OUT OF THE COUNTRY..."
The letter says the scammers
are seeking an accomplice who will transfer the funds into
their account for a cut of the total--usually around 30
percent. You'll be asked to travel overseas to meet with
the scammers and complete the necessary paperwork. But before
the transaction can be finalized, you must pay thousands
of dollars in "taxes," "attorney costs," "bribes," or other
advance fees.
What actually happens:
There's no minister and no money--except for the money you
put up in advance. Victims who travel overseas may find
themselves physically threatened and not allowed to leave
until they cough up the cash. (FYI, "419" is named for the
section of Nigeria's penal code that the scam violates.)
The risk: Serious financial
loss--or worse. Victims of Nigerian letter fraud lose $3000
on average, according to the FBI. Several victims have been
killed or gone missing while chasing a 419 scheme.
The question you've gotta
ask yourself: Of all the people in the world, why would
a corrupt African bureaucrat pick me to be his accomplice?
4. Postal Forwarding/Reshipping Scam
The setup: You answer
an online ad looking for a "correspondence manager." An
offshore corporation that lacks a U.S. address or bank account
needs someone to take goods sent to their address and reship
them overseas. You may also be asked to accept wire transfers
into your bank account, then transfer the money to your
new boss's account. In each case, you collect a percentage
of the goods or amount transferred.
What actually happens:
Products are purchased online using stolen credit cards--often
with identities that have been purloined by phishers--and
shipped to your address. You then reship them to the thieves,
who will fence them overseas. Or you're transferring stolen
funds from one account to another to obscure the money trail.
The risk: Sure, you
can make big bucks for a while. But after a few months,
you're going to look inside your bank account and find it
cleaned out. Worse, when the feds come looking for the scammers,
you're the one they're going to nail.
The question you've gotta
ask yourself: Why can't these people receive their
own darn mail?
5. "Congratulations, You've Won an Xbox
(IPod, plasma TV, etc.)"
The setup: You get
an e-mail telling you that you've won something cool--usually
the hot gadget du jour, such as an Xbox or an IPod. All
you need to do is visit a Web site and provide your debit
card number and PIN to cover "shipping and handling" costs.
What actually happens:
The item never arrives. A few months later, mystery charges
start showing up on your bank account. The only thing that
gets shipped and handled is your identity. (A more benign
variation on this scam drives you to a site where you're
asked to cough up your contact info and agree to receive
spam from advertisers until unwanted e-mail is coming out
of your ears.)
The risk: Identity
theft, as well as lost money if you don't dispute the charges.
The question you've gotta
ask yourself: When did I enter a contest to win an
Xbox (iPod, plasma TV, etc.)?
ABOUT THE AUTHOR: Award-winning
journalist Dan Tynan has written about Internet scams and
scammers for more than a decade. He's the author of PC
World's Gadget Freak
column and the upcoming book, Privacy
Annoyances (O'Reilly Media, 2005). He has never come
to the rescue of a deposed African bureaucrat.
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