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SCAMBUSTER Series - Feature Article 9 
 

Auction fraud: how do auction scams work?

Source: scamdex.com

Auction scammers use various ploys to part you from your cash and/or goods. Victims are harvested from auction sites (mainly eBay, but also other category-specific auction sites; cars, horses etc.). Victims are contacted by email and urged to send money/goods either within an auction or outside the system.

Auction fraud rampant on eBay and Yahoo Auctions, just ask Darren. He paid for a laptop on eBay, but received a Montreal phone book in his FedEx package instead. That made him upset and curious. So he decided to look through other auctions to see if he could pick out the fraudulent ones. Here's what he found as possible signs of a fraudulent listing:

  • Low priced high-ticket items, like high-definition TVs, laptops, or jewelry — especially if there are multiple items for sale, especially if the price is way below similar items.

  • Brand-new sellers with no sales history.

  • Sellers requesting payment by Western Union or using an unfamiliar Escrow service or payment in foreign currencies, or sellers wanting to pay more than the auction price, with instructions to send the remainder to a third party (esp. in Africa).

  • Auctions that begin and end over a weekend, since eBay customer support is light during those days.

  • Seller telephone numbers or addresses that can't be verified..

  • Sellers with good feedback ratings that have not bought or sold anything for a long time (hijacked accounts).

Fraud conducted outside the eBay framwork is almost certainly higher, because many scammers work outside the eBay system, contacting auction bidders and offering exclusive deals direct from the seller, or even offering 'second chance' deals to underbidders on other, genuine auctions. If in doubt, check it out!

Examples of auction fraud

Oct 17 2005 - eBay Survey Auction Scam: REWARD-SURVEY.COM

A recently and very professional phishing scam has been sent to us. It pretends to be an official eBay survey with a bonus of $20 for completion. It asks for a credit card number (and even the PIN number) to credit the money to. THIS IS A SCAM. Do not enter any details into a website such as this Click .

The domain name is REWARD-SURVEY.COM

We have informed Verio and eBay...... This is what the email looks like:

Dear Valued Member,

You have been chosen by the eBay online department to take part in our quick and easy 6 question survey. In return we will credit $20 to your account - Just for your time!

Helping us better understand how our customers feel benefits everyone. With the information collected we can decide to direct a number of changes to improve an expand our online service. The information you provide us is all non-sensitive and anonymous - No part of it is handed down to any third party groups.

it will be stored in our secure database for maximum of 7 days while we process the results of this nationwide survey. We kindly ask you to please spare two minutes of your time in taking part with this unique offer!

To Continue click on the link below: Click

Many Thanks and Kind Regards - eBay Customer Department

 

Sept 2005 - "Second Chance Offer" Auction Scam

It's not only plasma TVs and Notebook computers though!

My wife was the losing bidder on eBay for an antique quilt. Two days later she got an official-looking 'Second Chance Offer' bid email. The idea is that if the original auction winner drops out for some reason, the seller can contact the underbidder and sell it to them instead.

My wife was overjoyed, but after accepting the terms, the email reply (purporting to be from eBay) was so strange that we were immediately suspicious, not least because they wanted payment by (you guessed it!) Western Union!

This is the follow-up email. The phrase 'over-egging the pudding' comes to mind...

 

Dear  xxxxxx ,

My name is Fred Brewer from the eBay Safety Center.

We know that you have been contacted by Darren Corfu for the second chance offer in his auction #7345877992 and we also know that the item is located in United States and the seller is in France . The shipping will be made from United States by his wife and the payment will be made in France to Mr. Darren Corfu who is a verified seller and you will be protected by us. As will be stated in the invoice, the seller has $6,048.50 in our account and if something will happen ( you will not be satisfied with the item ) in max 5 days you will receive your money back. So you can see the item before you give your money for good.
So it is not a problem if you send the payment through Western Union Money Transfer. We secure this transfer!
To complete the transaction, you will need to follow the steps from the invoice and make the payment. In any other case you will not be protected.

Payment instructions:

To submit the payment with WesternUnion Money Transfer, you have to:

Click here to locate the agents in your area http://www.westernunion.com/info/agentInquiryIntl.asp. Go to one of them and send the payment to the verified name of the seller..
Once the payment was sent, email the seller the following information:
1. Exact 10 Digit Money Transfer Control Number;
2. Exact senders name on file with WesternUnion:
3. Your street address on file with WesternUnion:
4. City and country where you sent the money from:
5. Amount sent:

Copyright © 1995-2005 eBay Inc. All Rights Reserved.

 

This is the original Contact email


Second Chance Offer -- Buy The Item You Recently Bid On

Good news! The following eBay item on which you placed a bid is again available for purchase:

c.1880 MINT/COLOR Wreaths/Hearts applique quilt/Indiana Item number: 7345877992

Second Chance Offer

The seller, is making this Second Chance Offer because the high bidder was either unable to complete the transaction or the seller has a duplicate item for sale.

The selling of this item through Second Chance Offer is in compliance with eBay policy and you will be able to exchange Feedback with the seller and will be eligible for all eBay services associated with a transaction, such as fraud protection.

eBay does not charge an Insertion Fee to send a Second Chance Offer. Sellers pay only the Final Value Fee when the offer is accepted.

Act Now - This Offer Expires Soon

To take advantage of this opportunity, please act quickly.

To see this item, click on the following page:

To purchase this item please contact the seller by replying to this email message.

To learn more about Second Chance Offer, please visit:
http://pages.ebay.com/help/sell/second_chance_offer.html

   Thank you for using eBay!
   http://www.ebay.com/

 

 

Auction Scams - A Guide for Sellers and Buyers

The number one online scam involves auction scams. This is not surprising given that the buyer doesn't inspect the merchandise before he or she purchases it and pays for the merchandise before he or she receives it. Throw in the fact that the buyer doesn't ever see the seller and that the seller could be on a different continent, and you have the makings of the right conditions for a scam. To protect yourself against an auction scam, you need to know the different ways that you can get scammed. Below we survey the different types of online auction scams and how to protect yourself so that you won't become a statistic.

Shilling

This is a frequent scam that will sure raise your blood temperature as well as the final bid price. Shilling is the practice of the sellers and their partners bidding the price of an item higher so that the ultimate buyer ends up paying for the item at a higher price than he or she would otherwise have but for the actions of the partners. The scenario occurs as follows. The time to bid is drawing to an end and you have the highest bid. Suddenly, you notice that a large number of bids come in pushing up the price. You continue to bid on the item and in the end win. But where did all these bids come in when there was so little activity during the bidding process until the final moments. Answer: Shills

The seller either through the use of multiple user IDs or through his or her partners has driven the ultimate price higher so that you end up paying more than you otherwise would have. In some cases, the shills drive the price higher only to retract their bids at the last moment. Shilling is extremely frowned upon. If the seller is caught, then the seller will be automatically suspended indefinitely.

To detect a shill, check the bid history of the auction to ascertain who did the last minute bidding. Was it one person with several bids or a number of people? Check out the bid histories of the other auctions of the same seller. Was there a similar pattern? Determining whether you are a victim of a shill is difficult because many bidders like to come in at the end as a matter of strategy. If you feel that you were the victim of a shill, then report the seller immediately to the auction. Since it is difficult to prove, the seller might not be punished. However, you can complete a seller's auction rating appropriately to warn others and you can stay away from auctions of the particular seller and anyone who you feel conspired with the seller.

 

BONUS ARTICLE

Judge warns of online auction fraud

Bogus sale should serve as a 'serious warning' to online buyers

Iain Thomson, vnunet.com 08 Dec 2004

A judge has warned that is "extremely easy" for fraudsters to take advantage of online auction sites, after convicting a woman of selling bogus Glastonbury tickets on eBay.

Sara-Louise Hambridge pleaded guilty to selling non-existent tickets for the festival, and netting over £3,000 for fewer than 20 tickets.

Judge Richard Bray, of Leicester Crown Court, warned that eBay users were an easy target for fraudsters, adding that the case should serve as a "serious warning" to online buyers.

Sales are currently based entirely on trust, said the judge, making it easy for dishonest traders to take advantage of unwary buyers.

Hambridge, a former Army payroll clerk, claimed initially that she had sent the tickets by post, but later confessed to her crime. She was sentenced to nine months in prison, suspended for two years. The money has since been repaid.

EBay released a statement claiming that less than 0.01 per cent of its transactions were fraudulent, and that it has over 1,000 specialists working to identify fraudsters.

BONUS ARTICLE

Big eBay Scam - Large vacant lands that are very cheap

Can you really get vacant land for just a couple hundred dollars on eBay -- or is this just the latest eBay scam?

If you've browsed eBay lately, you've likely noticed that there's a category specifically for vacant land. And surprisingly, there are hundreds of listings each and every day.

Yes, you heard us right -- hundreds of parcels of property are being auctioned off on eBay on any given day!

But how can so many people be selling land at such affordable prices? After all, isn't land supposed to be expensive?

As with all things, buyer beware. While the people selling the vacant land on eBay may be promising you pie-in-the-sky stories, the fact of the matter is many of these lots aren't even buildable.

So how do they get away with this?

In most cases, it's not that what they're telling you isn't true. It's what they're leaving out.

For example, 1 acre lots in Colorado are selling for a mere $1000. Mountain views, privacy, nature in abundance -- all of these things are touted in the ads.

What the ads don't tell you is that you couldn't live on any of this land if you wanted to. The lots are simply not buildable at this point in time.

Yes, at some point in the future they might become buildable, but right now they have absolutely no water rights, which means no building permits. That means you're paying for land you can't live on or build on.

Is all the vacant land for sale on eBay like this? Of course not.

However, a good portion of the vacant lots have no utilities and many don't even meet local building requirements or zoning ordinances.

So, what should a consumer do?

Obviously, be very careful. We believe it's a lot safer to buy vacant land through a licensed real estate agent. While you might wind up paying a bit more, at least you'll know what you're buying.

If you do decide to buy through eBay, ask a lot of questions so you know what you're getting. For example, how is the land zoned? Does it have a building permit? Are there water rights? Roads? Access? Utilities? Etc.

When it comes to real estate, you usually get what you pay for, so be very careful buying vacant land on eBay. Otherwise, it's likely you'll wind up feeling like you've just fallen for the latest eBay scam.

This article is from Internet Scambusters.

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DISCLAIMER:  The purpose of this part of this website is to provide general information to the public. Information contained herein is believed to be accurate, but no warranty is made as to accuracy or appropriateness.  All opinions and biases are that of the authors and does not necessarily reflect that of the website owners - DEVJOBS Information Service. Furthermore, some information contained herein may be outdated or incomplete.

PUBLIC SERVICE: This SCAMBUSTER Series is a collection of articles, web resources and warnings about online fraud and scam in the Internet. This is a public service of DEVJOBS and    Carlos Ani,  an international microfinance consultant. My  updated CV is in this website.

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